Maximizing Laboratory Performance & Operational Excellence
Comprehensive scientific equipment technical support services including installation, maintenance, calibration, method development, and 24/7 technical support across Africa.
Equipment Installation & Commissioning
Comprehensive site assessment, professional installation, and full commissioning of scientific instruments, including IQ/OQ/PQ qualification, compliance certification, and end-user training.
Preventive Maintenance Programs
Tiered maintenance programs designed to maximise instrument uptime, performance, and reliability, with Platinum, Gold, Silver, and custom plans tailored to operational needs.
Calibration & Validation Services
ISO-accredited calibration and validation services for MS, HPLC, GC, and spectrophotometers, including method validation, equipment qualification, and compliance documentation.
Method Development & Optimisation
Expert method development, optimisation, validation, and transfer services, supported by structured implementation, training, and ongoing performance optimisation.
24/7 Technical Support
Round-the-clock technical support with emergency response, remote diagnostics, rapid on-site assistance, and proactive monitoring to minimise downtime.
Service Contracts (Tiered Options)
Flexible service contracts offering defined response times, parts coverage, multi-instrument discounts, and custom service level agreements to suit your laboratory operations.
Knowledge & Insights
We share practical insights, technical articles, and industry updates to support informed decision-making and continuous improvement in scientific operations.
Why Choose Chemplanet
We combine scientific excellence with practical, results-driven delivery to support laboratories and institutions at every stage of their operations.
Mass Spectrometry Expertise
Specialised technical expertise in mass spectrometry and advanced analytical technologies.
End-to-End Solutions
Integrated equipment, services, and support delivered through one trusted partner.
ISO-Aligned Compliance
Calibration and validation services aligned with recognised ISO standards.
Rapid Technical Support
Calibration and validation services aligned with recognised ISO standards.
Regional SADC Coverage
Calibration and validation services aligned with recognised ISO standards.
Request a Free Consultation
Whether you require equipment, technical support, or strategic scientific consultancy, our team is ready to assist.